The CCAAC study into the experiences of Australian consumers when they encounter credit card surcharges and transaction fees was released.
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On 19 July 2013, CCAAC’s Inquiry Report on App purchases by Australian consumers on mobile and handheld devices was released.
The terms of reference and Issues Paper for a CCAAC review of the Benchmarks for Industry-based Customer Dispute Resolution Schemes was released.
On 20 December 2012, CCAAC’s final report on Sharing of repair information in the automotive industry was released.
On 6 July 2012, the CCAAC final report on Gift cards in the Australian market was released.
On 3 December 2010, the CCAAC final report on Ticket onselling in the Australian market was released.
On 30 October 2009, the CCAAC presented its report Consumer rights: Reforming statutory implied conditions and warranties.