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CCAAC membership is currently vacant

Please be advised that CCAAC membership is currently vacant. If you have a complaint about a trader, or would like more information on your consumer rights and obligations, please contact the Australian Competition and Consumer Commission (ACCC) or your local office of fair trading.


A key function of the Commonwealth Consumer Affairs Advisory Council (CCAAC) is to consider references provided by the Commonwealth Minister responsible for Consumer Affairs.

The Australian Consumer Law

The Australian Consumer Law (ACL) applies nationally and in all States and Territories, and to all Australian businesses.  The ACL is a cooperative reform of the Australian Government and the States and Territories.

Stakeholder engagement

Stakeholder engagement is important component of CCAAC’s advice to the Minister.  Facebook and Twitter users can share the work of CCAAC by clicking on the icons to the right hand side of each page. Enhancing CCAAC’s consultation capabilities This website will provide CCAAC with new capabilities for consulting with stakekholders.  CCAAC does not have …